Write your check or money order payable to Direct Energy. Your budget amount could change when there is a significant change in natural gas and/or electricity costs, the amount of consumption you use, or at the time of budget settlement. A DPP can only be set up for the entire balance. Please wait while we see what is available at your zip code. Quincy, ... Find the energy plan that’s right for your business. Already a customer? Find answers to the most frequently asked questions. Find detailed billing, payment or financial options. Once you're logged into MyAccount, from the Home page: Plan includes one Nest Hub that will be shipped within 90 days after the service start date. energy plans. We compare what your actual costs were for that billing cycle to your Budget Billing amount, and keep a separate deferred balance. We'll do the rest! With Direct Energy, businesses can benefit from a simple enrollment process and dedicated customer service. Postage Pay in Person. Dallas, TX 75266. Each month you only pay your Budget Payment amount. Mail payment directly to Duke Energy. Get great rates on electricity and natural gas from Direct Energy. Direct Energy Regulated Services (DERS) offers two payment plans to make budgeting for, and paying, your energy bills easy. How will I be billed by Direct Energy? Learn more. As a member of the Direct Energy family of brands, we’re excited to help you find the right electricity and/or natural gas plan for your home or business. Your energy needs are unique. Water Heaters. * FIND OUT IF YOU QUALIFY. Let us help answer your energy management questions. Direct Energy's Protection Plans provide a la carte options so you can tailor coverage to your needs. Keep an eye on your inbox for more information. *Please note: To qualify, you must have received a minimum of three bills and your account must be up-to-date. Calgary, AB T2P 5R6. Other Payment Options (Third-party fees will apply): Call 800-895-4999 to make a one-time payment with your personal card ($2.90 fee) or commercial card ($29.95 fee). Your payment may take up to 2 hours to be posted to your account and accurately displayed within your Online Account Manager. Unless my (our) Direct Energy account is in a business name and/or classified other than as a residential customer, preauthorized debits shall be designated as personal/household and handled in that manner. From fixed electric rates to month-to-month plans, we've got something for everyone. Customers are free to purchase natural gas services or electricity services from a retailer of their choice. Spread out your energy costs throughout the year to make budgeting and planning easier. 5-Year Smart and Secure Plan; Direct Energy billing and payment. Please wait while we see what is available at your postal code. Login to Manage Your Account. You can rely upon our trained professionals to put your needs first. Direct Energy provides energy plans to more than 180,000 businesses of all sizes. Click your state below to view offers in your area. Your payment may take up to 2 hours to be posted to your account and accurately displayed within your Online Account Manager. You are enrolling in Direct Payments with your company (biller). Make a payment in person at one of our preferred locations. The biller will automatically withdraw the amount due from your bank account. Help Paying Your Bill . Payments for newly constructed homes are based on square meters and the number of appliances. Once per year, at your Budget Billing Settlement month, we review your overall annual billing to ensure your budget is not too low or too high and we incorporate any deferred balance from the previous year. Current Direct Energy Business customers can quickly access their monthly energy bills for gas and electric and see valuable account usage data and energy management tips. While your homeowners insurance covers damage caused by extraordinary events, it won't help with maintenance or breakdowns. Please enter your service location to view offers in your area. With this free service, your Direct Energy energy bill will be deducted electronically from your bank account each month. To join the Recurring Payment Plan, all that's required is to: Print … A message will appear on your statement each month to keep you informed of your transactions. Check out Direct Energy's electricity rates and plans in Texas! With our Direct Debit Payment Plan, your bill payment is deducted automatically from your bank account on the due date listed on your electric bill - you know your electric bill is paid on time and without having to worry about writing a check, buying a stamp, or losing your payment in the mail. Please let us know if you install additional appliances or renovate your home. Get help understanding your bill or pay your bill. Refer A Friend. Monthly bills can include nonrecurring charges or charges allowed by the rules of the PUCT. Welcome to Gateway! Forgot Username? ... Protection Plans. Watch for a message on your bill to indicate that you are enrolled in the plan. In addition to providing competitive electricity and natural gas supply plans, we offer businesses valuable energy management solutions to help them buy and use less of what we sell. At Direct Energy Business, we use our expertise in the energy marketplace to provide straightforward guidance related to your electricity, gas and other energy needs. Monthly bills can include nonrecurring charges or charges allowed by the rules of the PUCT. You can find your account number at the top of your bill, regardless of whether you get your bill in the mail or through your Online Account Manager. If you receive your electricity bill at the end of 30 day billing period, then you are most likely on a postpaid plan. 1 Year Gas or Electricity Plan: $5 per year for each year of your Energy Plan and a total of $5 for the term of the Plan. Your payment will be withdrawn the morning of your billing due date. Rate Information. You can choose from plans to cover your heating and cooling, electrical or plumbing systems, or your exterior water and sewer lines. The Budget Payment Plan allows you to pay your statement in equal instalments each month and helps to smooth out your energy costs throughout the year. Pay by Mail. Our automated phone system is a secure, hassle-free, cost-free way to pay your energy bill. Typically, a customer's deferred balance will increase during the high consumption winter months and will decrease during the lower consumption summer months. Billing & Payment. Rate Information. Once enrolled, you will continue to receive a statement each month. ©2020 Direct Energy. Contact Direct Energy Business, by phone or email. Get in touch with our dedicated customer service team. ... energy usage, make payments online and much more. Your monthly bill includes charges for generating electricity, your energy use per kWh, the distribution of electricity to your home or place of business and all applicable taxes such as federal, state and local. Direct Energy Regulated Services (DERS) offers many convenient payment options. Direct Energy Business is the energy supplier with tailored plans and solutions for operations of every size. Remember Me. Choose from a fixed-rate electricity plan, month-to-month, free day and more with Direct Energy in Texas. After all factors are considered, the estimate is divided into equal monthly payments. Make A Payment. To view the available plans in your area, please visit DirectEnergy.com today! Contact us at 1-866-420-3174 to transfer or stop service. Direct Energy offers several green energy plans … We even have plans to cover your kitchen and laundry appliances or protect your electronics from power surges. Use Speedpay to pay by phone (800.700.8744) Immediate payment. Ensure that you've received at least three invoices, Recurring Payment Plan Terms & Conditions, Click on “Recurring Payment Plan” and follow the instructions, We are able to accept Visa, Mastercard and American Express. As one of North America’s largest retail energy suppliers, Direct Energy Business delivers electricity, natural gas, renewables and demand management solutions … Log in to renew or transfer your service, Supply Chain Responsibilities & Disclosure. Contact us at 1-866-420-3174 to transfer or stop service. Our home protection plans offset the expenses associated with repairs and seasonal checkups, including a total system replacement. Track energy and utilize energy resources to save . Be sure and write your account number on your check or money order. Once you have entered all of your company and account information click the Next Step button to enter personal information.Next Step button to enter personal information. Click here for Utility Payment Deferral Program information and other helpful COVID-19 resources. Track Your Usage. Continue. Moving? Username. Phone: 1-866-420-3174Email: DERSAlbertaHelp@directenergy.com, P.O. Note: Sufficient funds or bank approved overdraft protection must be available when payment is due to avoid an NSF charge. Sorry, this plan is not available for your location. The goal of the Budget Payment Plan is to have the reconciliation of the deferred balance at the end of the twelve months to be as close to $0.00 as possible. How to Read Your Direct Energy Service Bill. Password. Thanks for your interest in our company. Box 1004 Charlotte, NC 28201. Track energy and utilize energy resources to save . How do I change the name on my Direct Energy account? Get in touch with our dedicated customer service team. Small Fee Pay by Mail. Direct Energy Business offers easy and free bill payment through MyAccount. Save time and forget about late payment worries by signing up for our Recurring Payment Plan. Electricity Payments. Currently, available plans include: Payment Extension Plan: a short-term extension of the due date for full payment of past-due bills; Deferred Payment Plan: an extended payment plan where past-due bills may be paid in installments over a specified time period Box 660896. It's time you had an energy supplier that treats you like it. Cancelling your Direct Energy Contract. For a list of retailers, visit ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta). Get help paying your bill and balancing your energy costs. Please contact our Customer Care line 1-866-374-6299 so that they may assist you with this process. Once per year, your annual actual cost and budget payments are compared. When will I see my bill posted on my account? Gateway Energy Services: Your Energy, Your Choice. Energy Dashboard. Box 1520, Station M Calgary, AB T2P 5R6 Energy Dashboard. Learn more about our Electricity and Natural Gas services and rates. Meanwhile, customers with fixed rate plans face no additional costs because the price for their Direct Energy fixed rate plan was locked-in ahead of time. Click here if you prefer to print an application form and send it to us by email, mail or fax. Enter your account number and service zip code to make a payment. Direct Energy's Average Energy Charges. Renew Your Plan. | Forgot Password? Level Payment Plan . Green energy options with Direct Energy. Direct Energy ® Protection Plans can help! All rights reserved. Learn how Direct Energy Renewable Services is helping commercial enterprises meet their sustainability goals. With this plan, your bill(s) will automatically be deducted from your bank account each month. Qualified customers may be eligible for one of Direct Energy's payment arrangement plans. Yes, we still require meter readings to ensure your monthly gas and/or electricity charges and the budget amount are accurate. Call 800-895-4999 to make a one-time payment using your checking/savings account. The amount you pay is a calculation based on long range weather forecasts, current and forecasted rates for the cost of gas or electricity, and the record of consumption of gas or electricity for the home in the past. ... including residential and business service with Direct Energy and reporting a power emergency in your area. According to Direct plan EFLs, energy charges for fixed rate plans tend … For more information on how to read your bill: Click here, For a list of Direct Energy billing terms: Click here. You'll save on postage and cheque-writing costs, plus your payments will always be on time — even when you're away from home. Find the energy plan that’s right for your business. View rate … ** Google Nest Hub is available on 5 Year Cashback Plus Dual Fuel plans only. As posted on the Direct Energy website, customers in Alberta can pay their Direct Energy bill via online banking, pre-authorized payment, phone, mail or in-person at a financial institution. P.O. Below you will find the information necessary to understand your bill and then make your payment. Billing. As one of the largest energy and home services providers in North America, over six million customers trust Direct Energy. Simply advise us in writing and include your new personalized cheque marked VOID. "A reliable and secure way to pay my bills." The following step-by-step instructions will help guide you through making a one-time payment or setting up and managing auto-payments. Direct Energy. After all factors are considered, the estimate is divided into equal monthly payments. Payment Plans and Assistance. If you receive benefits from specific governmental assistance programs, you may be eligible to receive monthly discounts on your energy bill. You are eligible for a Deferred Payment Plan if you meet these criteria: No Insufficient Funds payments in the last 30 days; No more than two (2) Insufficient Funds payments on your account in the last 12 months; No Broken Payment Extensions in the last 90 days; No Broken DPP's in the last six (6) months; and; You make the required 50% Down payment. The goal of the budget payment plan is to have the reconciliation balance at the end of the twelve months to be as close to $0.00 as possible. Manage your energy costs with easy with a fixed rate electricity plan from Direct Energy Business and lock in a rate for the length of your contract term, usually 12-24 months. Mail a check or money order to: Duke Energy P.O. If your actual costs are more or less than you paid, we will adjust your monthly payment in the next budget period. ... See how we make things easy and insightful for our customers to view invoices, energy usage, make payments … Hours: 7:00am-7:00pm CT Monday-Friday, 7:00am-4:00pm Saturday. Paying your energy bill is easy with Direct Energy. Direct Energy Recurring Payment Plan No more cheque writing, postage, payment lineups, late payments or making arrangements for Direct Energy Regulated Services (DERS) offers two payment plans to make budgeting for, and paying, your energy bills easy. You will be notified on your bill when the service takes effect and at that time all future bills will be paid automatically, not through this website. Box 1520, Station M Your statement will show the amount and date your payment will be deducted from your bank account. Your monthly bill includes charges for generating electricity, your energy use per kWh, the distribution of electricity to your home or place of business and all applicable taxes such as federal, state and local. Recurring automatic payment. In case of power outage or gas leak, please contact the local utility company for your area. Making electricity payments online. Free Pay by Phone. Our Budget Payment Plan estimates the cost of your energy consumption based on past usage, the time of year, and the expected cost of energy and distribution charges—and divides that total into equal monthly payments. First Time User? Save time, postage, and cheque-writing costs—and never worry about late payments again—by signing up for our Recurring Payment Plan. Online Account Manager. Phone: 1-866-420-3174 Email: DERSAlbertaHelp@directenergy.com P.O. How do I know if I am on a postpaid plan? Your budget payment amount is based on an estimate of your energy consumption based on your past usage, the time of year and the expected cost of energy and distribution charges. View rate … Billing. The date and withdrawal amount will be shown on your bill. 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